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Contact us

Contact us

international phone
+3592 483 17 17

International and domestic line

mobile
*71 71

Short number for mobile users

phone
0700 1 17 17

Domestic line

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+3592 811 20 99

Remote application for credit products 

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Send Inquiry

Send your inquiry via our contact form

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Ask Kate

Digital assistant on UBB Mobile

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Offices and ATMs

Offices and ATMs

Choose the most convenient office or ATM for you

Online/Mobile Online/Mobile

Online/Mobile

Online/Mobile

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Fees and terms

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Exchange rates

Exchange rates

as of 15/07/2025 17:00:16

Cash payment
Non-cash payment
Selling rate
1.96100
1.96000
Buying rate
1.94800
1.94900
BNB fixing
1.95583
Cash payment
Non-cash payment
Selling rate
1.72400
1.72400
Buying rate
1.63600
1.63600
BNB fixing
1.67667
Cash payment
Non-cash payment
Selling rate
2.31600
2.31600
Buying rate
2.18000
2.18000
BNB fixing
2.25352
Cash payment
Non-cash payment
Selling rate
2.14800
2.14800
Buying rate
2.04900
2.04900
BNB fixing
2.10327
БГ
Upcoming changes in the MT940 format extract 08 November 2024

Due to forthcoming improvements and optimizations in the processing of local and cross-country payments in EUR – SEPA and TARGET2, changes will occur in the content of field 86 in your MT940 statements.

The IBAN with RZBB will be active until 29 November 2024. 30 October 2024

The change does not affect customer accounts in any way in terms of availability, terms and conditions and accessibility.

Temporary unavailability of digital channels 21 October 2024

All card transactions remain available

Temporary unavailability of our digital channels 28 August 2024

UBB Online and UBB Mobile will be inaccessible for a short time.

Temporary interruption of card transactions 16 August 2024

Interruption of the possibility of making payments at POS terminals and UBB ATM transactions, as well as the possibility to block/activate cards in the digital channels UBB Online and UBB Mobile

New minimum Android version requirement for customers of UBB Mobile 12 August 2024

This is to inform you that effective from the month of September the required minimum version of the Android operating system, concerning the download of new versions of the UBB Mobile app, is being changed from Androiod 6 to Android 7.