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Contact us

Contact us

international phone
+3592 483 17 17

International and domestic line

mobile
*71 71

Short number for mobile users

phone
0700 1 17 17

Domestic line

mobile icon
+3592 811 20 99

Remote application for credit products 

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Send Inquiry

Send your inquiry via our contact form

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Ask Kate

Digital assistant on UBB Mobile

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Offices and ATMs

Offices and ATMs

Choose the most convenient office or ATM for you

Online/Mobile Online/Mobile

Online/Mobile

Online/Mobile

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Fees and terms

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Exchange rates

Exchange rates

as of 17/07/2025 08:26:22

Cash payment
Non-cash payment
Selling rate
1.96100
1.96000
Buying rate
1.94800
1.94900
BNB fixing
1.95583
Cash payment
Non-cash payment
Selling rate
1.71800
1.71600
Buying rate
1.64400
1.64400
BNB fixing
1.68577
Cash payment
Non-cash payment
Selling rate
2.29200
2.29000
Buying rate
2.20300
2.20500
BNB fixing
2.25873
Cash payment
Non-cash payment
Selling rate
2.13700
2.13500
Buying rate
2.04700
2.04900
BNB fixing
2.09718
БГ
Safekeeping of financial instruments 18 January 2024

Charging for the safekeeping of financial instruments in 2024.

Forgotten password functionality in UBB Online and UBB Mobile no longer available 14 Decempber 2023

From 14.12.2023 the setting of a new password for login to UBB's digital channels in case of forgotten one will be carried out only with a visit to a branch of the Bank.

Important information: Technical suspension of the mobile and online banking 18 October 2023

• From 17:00 on 20.10.2023 to 22:00 on 22.10.2023 UBB Mobile, KBC Mobile Bulgaria, UBB Online and KBC Online Bulgaria will not be available and that will restrict the execution of money transfers and payments. • On 20.10.2023 our branches will work with customers until 17:00 and will open again on Monday. • Card payments will be fully accessible to you.

Scheduled maintenance in UBB Online and UBB Mobile 06 October 2023

The access to UBB Online and UBB Mobile will be temporarily restricted between 3:00-4:00 AM on 08.10.2023.

The merger of the former KBC Bank Bulgaria and UBB continues with a common website 04 October 2023

As a result of the ongoing process of integration between UBB and the ex-KBC Bank Bulgaria, this is to inform you that on the website of KBC Bank Bulgaria, designated with the special * symbol, will be re-directed to the website of UBB.

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